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Current Quality Rating: Poor (108 votes) [Comments and Reviews]
Nothing like it used to be. I went in for the first time in over a year and was disgusted. I will never go back. The new people do not have the charm that the old place used to. It really is too bad. It used to be the best place in town.
HAnseat has the best almond croissant.
Reference to Mr Armstrong below. i now go to Superior bakery on hope Mills Road. They have same pasteries but there you can get two cheaper then just one at Hanseat plus they give you a free cup of coffee with your pasteries. the Highland Bakery also is outstanding. Mr Armstrong you need to go check them out. I did. i was gone overseas for a year and came back to find new owners at guenthers bakery and it has went down,so I found these two Bakerys which i buy at now. Bye Bye Hanseat. James Faircloth.
i find this bakery to be as fine as it can be, prices are comsurate with some of the less than quality bakeries around, the atmosphere is cordial and fun, i also find that someone has it out for them (see comments above), it's obviously someone wanting to see themselves in print. shameful and ignorant are just some of the description that fits IT. I find the breads and pasteries i have bought to be top notch, and i will frequent this place. i will also give my name (something the IT person would never do, cowardice comes to mind) Jim Armstrong
DROVE UP FROM GREENVILLE TO PICK UP BREAD. I WON,T BE BACK AS IT IS OVERPRICED AND NOT THE SAME AS WHEN THE OLD OWNER HAD IT.
same person makes all of them coments, hence, the same spelling mistakes and such. whoever you are, please get a life
I HAD TO GO AND SEE IF THE BAD COMMENTS BELOW WERE TRUE. THEY ARE. THE MAN?? BEHIND THE COUNTER NEEDS TO COVER UP THAT NASTY BODY OF HIS. HAIR ALL OVER THE PLACE. MADE BE WONDER ABOUT THE FOOD AND HAIR IN IT.I,LL STICK WITH FOOD LION BREAD. ARNOLDS GRAIN BREAD IS OUTSTANDING.
WHY DON,T THAT GREY HEADED MAN BEHIND THE COUNTER AT TIMES WEAR A SHIRT AS ALL THAT NASTY HAIR HANGING OUT ALL OVER THE PLACE SURE TURNS A PERSONS HUNGER. I STARTED TO ORDER A SANDWHICH TILL I SEEN HIM BEHIND THE COUNTER AND I CHANGED MY MIND. I,LL NOT BE GOING THERE ANYMORE BESIDES THAT LOUD MOUTH WOMEN BEHIND THE CIUNTER WAITING ON PEOPLE LEAVES A LOT TO BE DESIRED. SHE HAS FAST FINGERS ON THE REGISTER AND CHARGES DIFFERENT PRICES FOR THE SAME ITEM FROM DAY TO DAY. I FOR ONE WILL NEVER RETURN THERE. HOPE MILLS ROAD BAKERY FOR ME FROM NOW ON. SURE DO MISS THE OLD OWNER MR GUENTHER.HE WAS NICE,FRIENDLY AND DIDN,T OVER CHARGE.
Anyone that has EVER been involved in business knows that negative attention is the only sort you try to avoid.For paying customers to take their time out to write bad reviews really says something about how things are handled there,word of mouth is the most powerful word of all.To think that I go there to purchase my bread after hearing what evreryone has said makes me want to take my business elsewhere form now on.Too bad it was the best in twon once
I NOTICED SATURDAY WHEN I WENT TO HANSEAT THAT THE HEALTH RATEING HAS GONE DOWN.MAYBE SOME OF THE COMMENTS ABOUT NOT BEING AS CLEAN ANYMORE ARE TRUE.MAKES ME WONDER HOW CLEAN THE BACK IS WHERE THE BREAD IS MADE. THINK I,LL START GOING TO CLIFFDALE ROAD TO BUY MY SATURDAY BREAD FROM NOW ON.
What a sad little bakery this has become. I wish Guenther still owned it. I would then be able to still come in on Saturday mornings and enjoy coffee with many nice people. Without the new dirty owners messing that up. I like Superior bakery so much better. If anyone reads this, don't try Hanseat. Definitely go to Superior, its on Hope Mills Rd. They have much better service, and are much cleaner. Their baked goods and sweets are so much better quality for the price.
I would like to thank everyone for their comments on the bakery.Even the hateful ones. They say, any attention is better than none at all) Thank you for the good comments and the bad ones, that just gives us advice on improving the bakery. It used to take weeks before I would hear about something that wasn't right in the bakery(I spend most of my time in the back baking) I appreciate it when someone tells me so I can try to fix it.I would especially like to thank the regular customers who have been bringing their own pictures of Europe into the bakery and hanging them up on the walls thanks Ken
seems like the same person has been making all of the bad reviews,someone has it out bad for the Hanseat
THE WOMAN BEHIND THE COUNTER EXPECTS A TIP FOR SELLING YOU BREAD.ONE OF HER COMMENTS WAS I MADE BETTER TIPS AT THE GOLDEN CORREL. IF SHE IS PART OWNER LIKE SHE SAYS WHY SHOULD SHE EXPECT A TIP.THE PERSON AHEAD OF ME WAS ASKED IS THIS CHANGE MY TIP?? HOW RUDE OF HER.
NICE TO SEE THEY TRY NEW ITEMS. THEY WILL HAVE THEM ONE DAY AND NEXT DAY MAY NOT HAVE THEM. EITHER HAVE THEM EVERYDAY OR DON,T.
THE HARVEST BREAD ON RAEFORD RD IS OUTSTANDING BREAD AND THEY SURE CAN TELL YOU WHAT THERE BREAD IS MADE OUT OF,SOMETHING THE NEW PEOPLE AT HANSEAT CAN,T DO.YES I BELIEVE THAT THE NEW OWNERS AT HANSEAT WOULD POST THEMSELVES SOME GOOD COMMENTS.I,VE BEEN GOING TO HANSEAT FOR RIGHT AT 15 YEARS AND BELIEVE ME IT IS NOT LIKE WHEN GUENTHER HAD IT.I WILL NO LONGER GO THERE.OVERPRICED FOR SUCH SMALL PASTERIES.
Worst Bakery I have ever been to! I will continue to go to Great Harvest Bread Co. from now on. At least they have a clean environment. Their customers can tell you every ingredient in their breads too. Not something you can say for Hanseat European Bakery. I will not go into this dirty, smoky, restaurant again.
No I'am NOT an employee or anything of the Hanseat BUT I do have to defend the bakery myself. I have been a customer for almost 8 years myself, I do not believe much changed since Guenter left. Bread and pasteries are still the same . I think they are all doing a good job and I will continue to buy my goodies from there . I also have to agree with one of the other posters on here, I drive by the Bakery daily and the parking lot is always full . so you all tell me why? Also I would like to disgree with some other posters on here, do you honestly believe that an employee of the hanseat posted their own good comments? I mean come on , that doesnt make a lot of of sense, If I would be pointing fingers I would point more to the other businesses who would love to get more new customers Hanseat , good work, keep it up
COMMENT ON BELOW THREE . WAIT IT WILL NOT BE THAT WAY LONG. I STOPPED FOR COFFEE,CHEESE DANISH AND BREAD. 1ST CUP STILL HAD LIPSTICK ON IT,2ND STILL HAD COFFEE STAIN IN IT,3RD STILL HAD LIPSTICK,4TH ONE WAS CLEAN I GOT MY COFFEE.I INFORMED THE WOMAN BEHIND THE COUNTER ABOUT THE DIRTY CUPS. HER REPLY WAS THE DISH WASHER DON,T DO TO GOOD A JOB AT TIMES.HALF WAY THRU MY DANISH I FOUND A HAIR. I STOPPED EATING AND LEFT.IDIDN,T GET THE TWO LOAFS OF BREAD I WANTED AS I DIDN,T KNOW WHAT WOULD BE IN THEM. I WENT TO THE BAKERY ON CLIFFDALE ROAD AND GOT MY BREAD.NO MORE HANSEAT. ITS SORRY SORRY SORRY.
If the bakery is so terrible,why is the parking lot always full?
keep up the good work i still like my bread
I AGREE WITH THE BELOW COMMENT.I BELIEVE THAT THE WOMAN OR ONE OF HER HELPERS ARE TRYING TO WRITE GOOD COMMENTS ABOUT HERSELF AND THAT MESS CALLED A GERMAN BAKERY.IT IS A DISGRACE TO THE GERMAN BAKERIES. THEY NEED TO CHANGE THE NAME TO SOMETHING ELSE TO FIT THE PRODUCT THEY PUT OUT LIKE AWFUL AMERICAN BAKERY OR SOMETHING ALONG THAT LIKE. I WAS A CUSTOMER THERE FOR OVER 15 YEARS BUT NO MORE.THEY WON,T EVEN SHOW YOU WHAT SHE IS PUTTING IN THE CASH REGISTER,SO DON,T KNOW IF YOU ARE BEING CHEATED OR NOT. ITS NOT THE SAME BAKERY.ITS SAD. SURE WISH GUENTHER WOULD TAKE IT BACK.
I think its terribly sad the way this bakery has gone downhill. I have read all of the other comments. It seems to me that a few were posted by someone that works at the bakery. As no one else would really know such information as the baking schedule has been changed. People not involved with this bakery would not know. I was browsing the internet for a website on this bakery. A friend of mine a few months ago told me to try them out. I have decided now, after seeing the nonsense posted here. That it is not worth my time to visit a bakery in which an employee has to come online to defend the business from all of the bad remarks. If the people had not been to the bakery, how would they know the differences? I don't think someone would just make stuff up. Terribly bad business on behalf of the employee who keeps trying to negate the comments here, and turned out to make the bakery look even worse. Keep up the good work mystery worker!!!!
FIRST OF ALL I HAVE BEEN GOING TO THE HANSEAT BAKERY FOR 13 YEARS NOW AND ALWAYS LOVED IT . EVEN NOW WITH THE NEW OWNERS I WILL KEEP ON GOING THERE BUYING THE SAME BREAD AND PASTRY SINCE THE NEW OWNER IS THE SAME BAKER WHO HAS BEEN BAKING FOR YEARS. ADDING ON NEW THINGS IS NOT A BAD IDEA ,WE ALL ENJOY DIFFERENT THINGS AT DIFFERENT TIMES . SECOND OF ALL I THINK ITS REALLY SAD THAT THE SAME PERSON HAS TO WRITE BAD COMMENTS OVER AND OVER AGAIN ,ONE DOES NOT NEED A HIGHSCHOOL DEGREE TO FIGURE THIS OUT ... CHECK THE SPELLING MISTAKES YOU MAKE AND STAY OUT OF THE BAKERY IF YOU THINKS ITS THAT BAD !!!!! KEEP UP THE GOOD WORK HANSEAT BAKERY WE STILL LOVE YOUR PASTRIES AND BREADS ETC
HANSEAT IS NOT A GERMAN BAKERY ANYMORE. IT IS ABOUT AS MUCH GERMAN AS HARDEE,S AND BURGER KING IS. THAT WOMAN WHO SAYS SHE OWNS THE PLACE BEHIND THE COUNTER NEEDS TO FIND OUT WHAT SHE IS SELLING AS SHE CAN NOT TELL YOU WHAT THE DIFFERENT BREADS ARE MADE OF.GERMAN BAKERY SHOULD BE ABLE TO SPEAK AND UNDERSTAND GERMAN AS WE LIKE TO ORDER IN GERMAN.MAY HAVE SAME BAKER BUT SERVICE AND HIGH STANDARDS THAT GUENTHER HAD ARE NO MORE. EVEN THE COFFEE CUPS ARE DIRTY [LIP STICK ] I GO A GO CUP FOR MY COFFEE. SOME OF THE PASTERIES ARE A LOT SMALLER NOW BUT THE PRICE IS THE SAME. NOT A FRIENDLY GOOD QUALITY BAKERY ANYMORE. I WILL NOT RETURN.
I HAVE A QUESTION FOR THE WOMAN BEHIND THE COUNTER. WHY DON,T SHE WASH HER NASTY HANDS AFTER HANDLEING MONEY BEFORE SHE MAKES A SANDWICHE. I WAS GOING TO ORDER ONE BUT AFTER SEEING HER NOT WASH HER HANDS I LEFT PLUS HER FINGER NAIL HAD BLACK AROUND THEM. THE HEALTH NEEDS TO CHECK HER OUT.THIS LEAVES ME TO WONDER HOW CLEAN THE BACK IS WHERE THEY BAKE AFTER SEEING HER. GUENTHER THE OLD OWNER WAS CLEAN AND WASHED HIS HANDS. I WON,T BE GOING THERE ANYMORE.
SAME BAKER IS THERE BUT FOR SOME REASON PASTERIES ARE SMALLER BUT PRICE HASN,T WENT DOWN.I BOUGHT A PRETZEL ROLL AND IT HAD A PIECE OF COLD HOTDOG IN IT,THAT SURE DID NOT GO WELL WITH ME,I WAS INFORMED BY THE LADY BEHIND THE COUNTER WITH THE DIRTY FINGER NAILS THAT THAT WAS SOMETHING NEW THEY WERE TRYING. OK BUT INFORM PEOPLE THAT IT HAS A COLD HOT DOG INSIDE IT. BET ALOT WON,T BE SOLD. I,M GOING TO TAKE MY TRADE TO THE GERMAN BAKERY ON CLIFFDALE ROAD FROM NOW ON
I JUST LEARNED ABOUT THIS SITE.I WAS AT HANSEAT ON FRIDAY AFTERNOON WITH TWO OTHER PEOPLE AND THRER WERE THREE TABLES EMPTY WITH NO CHAIRS TO SIT IN. QUEASTION WHY HAVE A TABLE FOR YOUR CUSTOMERS TO SIT AT BUT NO CHAIRS TO SIT ON?? WE ALL LEFT AND WENT TO THE BAKERY ON CLIFFDALE ROAD THEY HAD CHAIRS TO SIT ON AT THERE TABLES AND THE FOOD WAS GOOD AS WELL. I WILL NOT BE RETURNING TO HANSEAT.
considering that the bakery has had new owners for only a month, I think it is doing very well,it has had the same baker for over six years so the breads and brotchen are the same as they have always been. they are trying to produce a little more so that people can come by in the afternoon and still have something to buy. in the past,if you didn't get there by eleven o'clock in the morning there wouldn't be anything left to buy. The new owners are still settling into it so I think they are doing well.
everything in the bakery seems better since they started baking overnight instead of the day before like they used to. In the interest of getting my bread and danishes when they are fresh, I can wait a few extra minutes in the morning for the brotchen to come out of the oven. Keep up the good work!
I WOULD RATE THIS BAKERY WORST THEN POOR. I WAS THERE FRIDAY 3 AUG TO PICK UP SOME BREAD AND THE WOMAN BEHIND THE COUNTER WAS HANDLEING MONEY WITH HER BARE HANDS AND THEN WENT TO MAKE A CUSTOMER A SANDWHICH AND DIDN,T EVEN BOTHER TO WASH HER HANDS FIRST AFTER HANDLEING PAPER MONEY.TO ME THIS IS UNTHINKABE AND I WOULD NOT EAT THERE AFTER SEEING THIS NOR WILL I BUY ANY THING THERE AGAIN. I DIDN,T BUY ON FRIDAY AFTER SEEING THIS. IT IS A SHAME THAT THE HANSEAT HAS WENT DOWN SO MUCH IN CLEANESS AND SERVICE SINCE GUENTHER RETIRED. THEY HAVE LOST ANOTHER LONG TIME CUSTOMER.
I went into this place a few days ago. Its rediculous how little the people know about their product. I like to know what i am going to be eating. If I ask a question. The Sales folk should know the answers. It is not a very inviting place to go. I would never pay the prices they are asking for the food they sell. I read the other reviews. They are all accurate. I will rather go to a grocery store to get pastrys.
I agree with the other comments. The woman at the front counter did not seem very nice. I did not feel I was in a clean envirment. I have been their a few times before and it was not like it is now. I will not be going into this bakery again. I was very disappointed in the service. I speak fluent German. I was told this was a place I could go to speak with others who also spoke german. Not one person in the place could understand what I was saying. Dirty, not welcoming, and not german. End of story.
WENT TO HANSEAT FRIDAY 3 AUG AT 8 O'CLOCK FOR BREAD AND IT WASN,T EVEN BAKED YET. ALL I GOT WAS EXCUSES ie THE OVEN IS DOWN,THE BREAD IS STILL WARM NOTHING BUT EXCUSES. I,VE BEEN GOING TO HANSEAT FOR ALMOST 15 YEARS AND THIS NEVER HAPPENED WHEN MR LABAUN HAD THE BAKERY. I FOR ONE WILL NEVER GO THERE AGAIN. THE OPEN TIME ON THE DOOR SAYS 7 O'CLOCK SO TO ME THAT MEANS THE PRODUCT SHOULD BE READY TO SELL.I WOULD NOT RECCOMEND HANSEAT ANY MORE TO ANY BODY.
IT USED TO BE A NICE CLEAN AND FRIENDLY BAKERY. NOT ANY MORE THE NEW OWNERS AREN,T DRESSED VERY NICE AND DON,T LOOK TO CLEAN. PASTERIES ARE SMALLER BUT THE PRICE HASN,T WENT DOWN FOR SMALLER SIZES. THEY HAVE TAKEN OUT THE REAL FLOWERS AND PLANTS AND PUT UGLY CLOTH FLOWERS ON THE TABLES THAT YOU CAN,T SEE OVER.THE LADY??WHO WORKS THE COUNTER CAN,T EVEN TELL YOU WHAT GRAINS THE DIFFERENT BREADS ARE MADE OF. YOU ASK AND YOU GET A REPLY OF I,M NOT GERMAN MY MOTHER WAS. I WILL NEVER AND I MEAN NEVER GO THERE AGAIN.
I am not impressed. I will stick to my regular bakery in the town of fayetteville. I found their prices to be very high. Seeing that the quality of their food in my opinion was not very good. I will probably try again. Hopefully that was a bad day. It did not seem very clean. It was irritating that so much smoking was going on. I will give them another chance. I hope it is not as bad as my prior visit.
they may have changed the atmosphere somewhat, but I find the products have not changed I will continue to visit them on a regular basis
Ever since they changed owners, I will not go inside of this place. Their product has changed. They do not have the friendly old world German Atmosphere that they used to. I was not a very regular customer, but some things definately have changed since the old owner left. They used to have the best baked goods in Fayetteville. Now, I don't think I will ever go in there again.
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